Tentang Saya

Bissmillah...

Assalamualaikum Warahmatullahi Wabarakatuh

Saya samsul bahri, lahir di Lombok Barat, tepatnya di desa Bagik Polak dusun Rerort, Nusa Tenggara Barat.

Experience

 

Lintasarta

 

·      Solutions Architect

Mar 2023 – Present

Semarang, Central Java, indonesia

Skills: Networking · Virtual Private Network (VPN) · Network Security · Network Design · Network Switches · Security Operations · Strategic Planning · Customer Relationship Management (CRM) · Network Architecture · Technical Presales · Solution Architecture · Strategy.

 

·      Customer Engineer

Semarang, Central Java, Indonesia

- Responsible to serve activities of production and operational, network maintenance & administration to support customers needs in the area based on target SLA & MTTR.

- Planning & monitoring production capacity & technically develop product integrated with the corporate and area needs.

- Responsible for the end to end system & network installation & shutdown by the contract and by the target delivery.

- Responsible to handle handover process, maintenance process & administer contract of Fiber Optic in the area.

- Maintain professional working-relationship & reconcialiate for any case as a professional to the affiliates & customers.

- Responsible to identify prospective customers in the area to create innnovative retention program.

- Responsible to coordinating services strategy with local area network provider

- Responsible to handle complain from customers for regarding technical aspects in the area (Stand by on call for 24 hours & helpdesk for 8 working hours).

- Coordinating to fix problems/error reported by the customers in the area with local area networks provider.

- Conduct evaluation system to create performance operational report periodicaly.

- Responsible to provide and administer financial operational reports.

- Responsible to administer items/goods and stock inventory.

- Responsible to check, maintain and monitoring data validity of a customers.

 

·      Project Leader

Denpasar Area, Bali, Indonesia

 

·      Network Engineer

Denpasar Area, Bali, Indonesia

 

Manage, Perbaikan, Maintenance, dan Merencanakan terhadap Central/BTS/BS dan Jalur Backbone Fiber Optic Lintasarta – BNA.

·      Technician

Denpasar Area, Bali, Indonesia

 

Section : Technician + Operational Delivery

Field of Work 1: Helpdesk, Installation, Troubleshooting, and Planning Access used to potential customers.

Field of Work 2: Surveyor, Manage core, and Design of Fiber Optic Access for New Customers

 

·      Student

Institut Teknologi dan Bisnis STIKOM Bali

 

·      Student

SMK Negeri 2 Kuripan

I won student competence in the competition ntb province on September 30, 2011 with IT Networking Support theme, then continued to participate in national race held in Jakarta on 25 November 2011.